Change is Inevitable, the Challenge lies in Managing it
By Dr.
Sathya Menon
Change Management is all about the importance of
keeping an organization in a state of “perpetual unrest.”
However
maintaining employee confidence and optimum performance during organizational
change can often be more challenging than the change itself.
When
organizations must manage unexpected challenges, improve performance or
innovate to meet market demands, employee cooperation is essential. Therefore
adaptable and successful organizations need leaders with expert proficiency
in understanding the human change process.
It
has been observed that effective leadership skills significantly reduce change
resistance and can lead to change acceptance.
Change is the
introduction of something new that moves us outside of our comfort zone. However,
in the successful implementation of any change, it is the process of
transitions that gains more importance than the change itself.
As a leader within an
organization you are likely to be faced with different reactions from
employees. The first will be the innovators: those who want to try new ways of doing things
or who have responsibility for continuous improvement. They will be pushing for
change, eager to make things more efficient and up to date, and ready to try
something different.
Then there will be the early adopters
on the team who will be the first to embrace the changes. They welcome change,
either because they immediately see the benefits or, perhaps, because they
prefer variety to routine.
The late adopters are the
last to come on board and they may not come willingly. They are not easily
convinced of the value of change, but they can be moved to accept the change.
The diehards resist the
change. They do not come on board. They may be terminated or they may be moved
to a backwater position in the organization where their resistance interferes
with operations less.
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